𝐑𝐞𝐟𝐮𝐧𝐝 𝐏𝐨𝐥𝐢𝐜𝐲

Refund Policy

At Delicate Desires we want you to be completely satisfied with your purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free refund policy to ensure your peace of mind.

30-Day Money Back Guarantee

We provide a 30-day money back guarantee on all eligible items purchased from our online store. If you are not satisfied with your purchase for any reason, you may return it within 30 days of delivery for a full refund, minus any shipping fees.

Conditions for Refunds

To be eligible for a refund, the following conditions must be met:

The item must be unused, unopened, and in its original packaging.
You must provide proof of purchase, such as your order confirmation or receipt.
The return must be initiated within 30 days of delivery.
Fragrance samples and personalized items are not eligible for refunds unless they are defective or damaged upon arrival.
Return Process

To initiate a return, please contact our customer service team at delicatedesires.pk/pages/contact-us to request a return authorization. Once your return is approved, we will provide you with instructions on how to return the item.

Refund Processing

Once we receive your returned item and verify its condition, we will process your refund within 7 days. Refunds will be issued to the original payment method used for the purchase.

Shipping Fees

Please note that shipping fees are non-refundable, and you will be responsible for covering the cost of return shipping unless the item is defective or damaged upon arrival.

Contact Us

If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer service team at delicatedesires.pk/pages/contact-us.
We're here to assist you and ensure your shopping experience with us is a positive one.